Leadership Course - Customer Service, Going Beyond the Basics

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Name: Leadership Course - Customer Service, Going Beyond the Basics
Date: May 13, 2016
Time: 8:00 AM - 9:30 AM EDT
Registration: Register Now
Event Description:
Customer Service 
Going Beyond the Basics



presented by 


Speaker:          Dawn Whitestone, Director of Operations, BlackRain Partners

In this session, attendees will learn the essence and importance of an organizations focus on excellence when it comes to Customer Service. If we do not take care of our customers someone else will!!

As with the operational processes & procedures of an organization it is imperative to have an unwavering corporate culture that is Customer Service driven, the Golden Rule. This philosophy should focus on delivering an experience to each customer consistently, keeping the promise of the brand. 

 

Location:
UCF Incubator
3259 Progress Drive, Meeting Room 127AB
Orlando, FL 32826

Park near the North Entrance of the Building. Once you come through the double doors, turn right and the meeting room is immediately on the left.
 

 
Date/Time Information:
Friday, May 13th
8:00 AM - 9:30 AM
Contact Information:
Nancy Hoehn, Director of Membership 407-277-5951
Fees/Admission:
Free Admission
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